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9mobile customers raise alarm over network shutdown, blockage from porting, call out NCC

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Thousands of 9mobile customers are currently experiencing hardship due to the telecom operator’s decision to block porting requests.

Ekwutosblog gathered that for over a month, 9mobile subscribers have not been able to receive or make calls, send text or use their Sim card.

It was also learnt that the Sim card currently shows ‘No service’ or ‘emergency calls only’ nationwide.

 

A subscribers who spoke to our correspondents said the issue with the 9mobile network began last year and has now worsened. Subscribers also accused the telecom operator of blocking their porting requests.

Investigation by Ekwutosblog in major parts of the FCT revealed that there was no service while using a 9mobile sim.

A visit to the 9mobile Office in Kubwa and the Central Area also showed that there was no business activities going on due to unavailability of network.

 

A visibly angry subscriber who spoke to our correspondent said he has lost business due to the issue. He also called on the Nigerian Communications Commission, NCC, to sanction 9mobile.

One of the subscribers, identified as Ifiok Samson said, ”NCC needs to sanction 9mobile and issue a directive that they should allow their customers to port to other networks.

“We have been through a lot since last year. The network has been terrible and it has worsened since 2025.

”We barely have service for two days in a week. This is my main line and I have tried to port since January but it appears that 9mobile blocked its customers from porting. When I visited their office, their representative told me they had no network. They said this lackadaisical, like it isn’t their main purpose of doing business.

”This shows that the issue is really bad. Why should customers bear the brunt of these bad services and be forced to remain with 9mobile? Please help us. We have called on NCC and FCCPC on social media, yet no one has issued a directive to this effect. We are losing money daily due to our poor choice of using 9mobile. As a regulator please save us from this bondage.”

Here are some comments Ekwutosblog gathered from X

 

@Ifoye, NgComCommission, ”9mobile network has been down in Ibadan for over 2 weeks with no recovery date in sight. It is also impossible to port 9mobile numbers to other networks because they require 9mobile network to be on before that can be done. Kindly see to this because the implications are many for bank account owners, business, applicants, clients with prepaid subscriptions, etc.”

@DforDust, “9mobile has been unavailable for a month, a whole month. There’s no regulatory body dragging them, there’s no message from 9mobile about what’s going on. You know how many businesses some people would have lost because of that?!”

@PrettyaganahHello NCC, Please help us in Kano. 9mobile has been down for almost a month now and we have not been informed about it and nobody is doing or saying anything. We have lost a lot of business calls, especially being our primary lines. Please intervene.”

@motexmaryam, ”I have not used WhatsApp for almost 24 hrs because I can’t verify my number with mobile.Calls, SMS nothing is entering this God forsaking sim! Tried it at 4am still no network.”

@tony_okey, ”Please, you may have to temporarily waive the authorization code requirement for porting. I haven’t had any signal for months, so I can’t port from 9mobile. Please allow us to port from 9mobile in peace.No calls or SMS. Thank God for WhatsApp.”

@SanSparkles, ‘You guys have frustrated some of us enough. Kindly reinstate your porting services so those of us who want to port from 9mobile to another network can swiftly do that.Shutting your porting service is a selfish act.”

@aysomethin, ”Where is NCC the regulators? I went to MTN Yesterday to try to port away from this 9mobile network but was told they can’t do anything until 9mobile is back on the grid. Now I am being held ransom by a telcom. Shame.”

@suleman_Tanimu, ”9mobile needs to do one thing, at least make your porting service available so that customers can port to other preferred service providers. I’ve been visiting MTN office in Abuja for the past 3 weeks and the customer care keeps telling me that 9mobile porting service is down.”

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GLOBACOM SEALS STRATEGIC CONNECTIVITY PARTNERSHIP TO DRIVE IMO STATE’S DIGITAL TRANSFORMATION AGENDA

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By Prince Uwalaka Chimaroke
15-NOV-2025

Globacom, one of Nigeria’s leading digital solutions providers, has entered into a groundbreaking Internet connectivity agreement with the Imo State Government through the Ministry of Digital Economy and e-Governance—an ambitious step that signals the state’s commitment to becoming a fully digitized economy and a model Smart City in the South-East.

The agreement, hailed as the largest single fixed Internet connectivity initiative ever undertaken by Globacom’s Enterprise Business Group, underscores the company’s growing influence in deploying world-class telecommunications infrastructure across Nigeria. This milestone partnership positions the operator at the heart of Imo State’s fast-evolving digital future.

Through the deal, Globacom will deliver high-capacity, state-of-the-art Internet infrastructure to strategic government and institutional locations. These include the 15-building Smart City complex in Owerri, the Ministry of Digital Economy and e-Governance, and the Imo State University for Innovation, Science and Technology (formerly Imo State Polytechnic). The infrastructure rollout is expected to strengthen digital literacy, modernize public administration, and enhance access to digital services for residents.

A central component of the project is the integration of the Glo-1 submarine cable—Globacom’s privately owned, trans-Atlantic fibre optic system that links Nigeria directly to Europe. Known for its high bandwidth, ultra-low latency, and secure connectivity, the Glo-1 network will serve as the backbone for Imo State’s digital expansion.

With this partnership, Imo State aims to accelerate e-governance, improve the efficiency of public service delivery, attract technology-driven investments, and promote innovation across sectors including education, commerce, and security.

The collaboration demonstrates a shared vision between the State Government and Globacom: to empower citizens, institutions, and businesses through robust digital infrastructure that can sustain long-term economic growth.

 

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Toyota Unveils First Electric Pickup Truck in Thailand

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Toyota's first electric pickup truck 'Hilux' /Toyota

Japanese automaker Toyota, the world’s top carmaker, unveiled the electric vehicle model of its pickup truck ‘Hilux’ for the first time in Bangkok, Thailand, on the 10th. A ninth-generation model undergoing a complete redesign after 10 years, it marks Toyota’s first electric pickup truck.

Toyota plans to sequentially sell the Hilux, produced at its Thai factory, in multiple Asian countries starting next year. A diesel model targeting the Japanese domestic market is also scheduled for release from the middle of next year.

Why did Toyota, which has been criticized for lagging in electric vehicles, unveil its first electric pickup truck in Thailand? Industry analysts suggest the move is part of efforts to defend its “home turf” as Chinese companies, leading with electric vehicles, have rapidly captured Southeast Asian markets. In Thailand, the largest market in Southeast Asia, Chinese firms dominate 88% of the EV market, far surpassing South Korea (1%), the U.S. (6%), and Europe (5%).

While U.S. import car tariffs have decreased from 25% to 15%, global automakers including Toyota continue to face tariff risks in the world’s largest U.S. market. Additionally, concerns over a “peak out” in the U.S. auto market persist, making the defense of third markets increasingly urgent.

In a similar context, Hyundai Motor has recently increased investments in third markets and is seeking a turnaround through new vehicle launches. Last month, Hyundai announced that Tarun Garg, the current COO, Chief Operating Officer, of its Indian subsidiary, would be appointed as the new CEO, Chief Executive Officer, starting January 1 next year. This marks the first time in 29 years since the establishment of the Indian subsidiary that a local Indian has been named CEO.

Hyundai also held its first CEO Investor Day for shareholders and institutional investors in India, pledging to invest 450 billion rupees (approximately 7.4 trillion Korean won) in the country by 2030. Last year, it had announced an investment of 320 billion rupees (approximately 5.3 trillion Korean won) by 2032, but the average annual investment has since increased by hundreds of billions of won.

 

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OPay, UniCal to establish cybersecurity lab

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Fintech firm OPay has signed a Memorandum of Understanding with the University of Calabar for its cybersecurity lab project.

The MoU was signed at the OPay CSR Empower in Futures 2025 event held in Lagos on Friday. The event also marked the celebration of the 420 beneficiaries of OPay’s N1.2bn ten-year scholarships for Nigerian university students.

Cyber lab support is part of the company’s education CSR initiative.

Speaking on the new initiative, the Executive Director of the OPay Nigeria Board, Elizabeth Wang, explained that the company’s vision goes beyond financial technology, focusing on creating social value and investing in the nation’s future.

“At OPay, our vision is to become the most respected and popular financial technology company that actually creates social value,” she said. “That’s why last year we announced our CSR. From the very beginning, we thought about what direction we wanted to take and where we wanted to focus this year and in the following years. The answer is simple. We believe in the future. And who is the future? The student is the future. Education is the future.”

Wang, who is also the Chief Commercial Officer of OPay, disclosed that during the visit to the University of Calabar, the Vice-Chancellor requested support for the creation of a cyber lab.

“When we went to the University of Calabar, the VC reached out to say, ‘Can you support me for the cyber lab?’” Wang said. “For OPay, our mission is to make financial services more inclusive through technology. We are the ones leveraging technologies to reshape and reform financial services in Nigeria.

“We said okay, then we asked, do we have the capability to do more? Not just support for the equipment or renovation of the building, but we can cascade our knowledge and our technologies to the students so that they can have a better understanding of these technologies. And then, when they graduate, they can also contribute more with their talents and techniques to bring better technology to society.”

She added that OPay would also be sending a team of experts to the cyber lab for an annual knowledge-sharing session.

“What is more is that we will send our team at least once a year to give a lecture to students to let them know about the latest technologies, what is the latest for security, cyber and all the new things, so that the students will be equipped with the latest information and technology,” she announced.

She revealed that OPay had signed a 10-year Memorandum of Understanding with several universities and expressed gratitude to the institutions and students who had welcomed the initiative.

“We will let you know that OPay will announce the 10-year N1.2bn scholarship. We are serious, we are passionate, and we really want to deliver our commitment to society,” she stated. “In the past year’s journey, all our team flew to all the schools to sign the MoUs. We reached out to the students and worked together with professionals, managers and deans from the schools. We selected the students who are good and really need help, and we already disbursed the money to them so that they can really benefit from it.”

According to Wang, OPay has already disbursed N126m in the first year of the scholarships, supporting 420 students across 20 universities in the first year of the initiative.

The CSR Manager, OPay, Itoro Udo, also highlighted the company’s dedication to long-term social investment, noting that initiatives like the scholarship and cyber lab projects reflect OPay’s belief in technology as a bridge to opportunity and empowerment.

“At OPay, our journey has never been just about technology. It has been about using technology to build bridges and connect people and communities. Because what good is progress if it does not lead others along the way?

“We have seen young Nigerians who once faced uncertainty about their dreams now daring to dream again. We have heard their voices tremble with gratitude as they speak of a tomorrow they once thought was lost. These are not just beneficiaries; they are the future innovators, leaders, and teachers who will shape the nation we all hope to see. These are not just statistics; they are stories of hope rekindled, of families restored, of communities inspired.”

The conference also featured testimonials from scholarship beneficiaries who shared how the programme had transformed their academic and personal journeys.

One recipient, a graduate of Kwara State University, Ajoke Abdullah, expressed gratitude, saying, “The scholarship enabled me to graduate as the best graduating student of my department and also boosted my confidence. I want to thank OPay for believing in me and for supporting my education.”

Deputy Vice-Chancellor (Academics), University of Jos, Professor Rahila Plangnan, praised the company’s intervention and urged OPay to deepen its engagement with students beyond financial aid.

“I just want to appreciate OPay for ensuring that we are giving a lifeline to university students,” she said. “When the union-based universities say that there’s no funding, there’s actually no funding. One of the sections where there’s no funding is for the students. Negligible funds are coming to students.”

She called on OPay to establish a system for tracking beneficiaries to ensure long-term impact, saying, “We want you to form an alumni group with the students going forward so that you can track what you’ve been able to do as university students. It should not end when they graduate. Please track them even after their graduation.”

In her remarks, the Rector of Federal Polytechnic, Nekede, Dr Basilia Igbokwe, commended OPay for its ten-year CSR scholarship scheme, describing it as “a lifeline that has been affecting lives all over Nigeria.”

“From the time you came, the school really benefited. We ensured that the beneficiaries were truly indigent students. There have been smiles everywhere because some of our people are orphans,” Dr Igbokwe said.

She further requested employment opportunities for graduates under the programme.

“After you have given all the scholarships, it would not be good if they just come out and nothing happens. So if it’s possible, maybe some of our graduates could be absorbed, maybe two or three of them, and it will also help as part of what you are doing to ensure that your impact continues,” she added.

The Dean of Student Affairs at UniCal, Professor Patrick Egaga, in a chat with The PUNCH, highlighted the importance of the MoU with OPay and its impact.

He said, “We are the first university in the country that is running cybersecurity as a course, and now we have a cyber lab. That means the students are better enhanced. But above all, what we should note is that the establishment of a cyber lab, or the commencement of the establishment of the cyber lab, and the use of the cyber lab, will help a lot in curbing crimes of kidnapping, stealing of phones and so on. Because a kidnapper cannot kidnap without a phone — he will definitely use their phone to communicate with others. It is very easy now with the use of cybersecurity that is provided by the cyber lab to detect, determine or establish where these guys are operating from.”

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