FCCPC Urges Nigerians to Report Harassing Loan Apps and Businesses

The Federal Competition and Consumer Protection Commission (FCCPC) is advising Nigerians to report any loan apps or businesses that engage in harassing behavior over unpaid loans.

According to the FCCPC, no consumer should live in fear of harassment or intimidation.

Ekwutosblog  gathered that Consumers can file complaints with the FCCPC through their website or contact their customer service hotline.

The FCCPC is responsible for protecting consumer rights and promoting fair competition in Nigeria.

FCCPC has taken steps to regulate digital money lenders and enforce consumer protection laws, including fining Meta and WhatsApp $220 million for violating the Federal Competition and Consumer Protection Act (FCCPA) and the Nigeria Data Protection Regulation (NDPR)

To file a complaint, follow these steps
Visit the FCCPC website and fill out the complaint form. Provide detailed information about the harassment, including dates, times, and communication records. Submit supporting documents, such as screenshots or messages.   FCCPC Website: https://fccpc.gov.ng/   Customer Service Hotline: 0805 600 2020, 0805 600 3030
Email: mailto:contact@fccpc.gov.ng