The cause of the altercation could not be immediately ascertained as of press time.
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HOUSING MINISTRY LAUNCHES MAIDEN EDITION OF SERVICE CHARTER *Service Charter a symbol of new beginning- Minister Dangiwa
In line with the mandate of the SERVICOM office to promote effective and efficient
service delivery in public Institutions through service charters, the Federal Ministry of Housing and Urban Development has officially launched the maiden edition of its Service Charter, today the 9th of April, 2025.
Service Charter is a document that formally outlines the commitment of the Ministry to delivering high quality Service to its customers and related matters in the discharge of its mandate.
In his remarks at the launch, the Honourable Minister of Housing and Urban Development, Arc. Ahmed Musa Dangiwa, noted that the initiative was part of a wider Civil Service transformation programme aimed at promoting greater commitment, productivity, innovation, and accountability across Ministries, Departments, and Agencies, in line with the Renewed Hope Agenda of President Bola Ahmed Tinubu.
Emphasizing on the importance of the Civil Service in driving government policies, the Minister stated that the success or failure of the policies ultimately rests on the shoulders of the civil servants who are tasked with the implementation, further pointing out the need for a competent, efficient, and forward-thinking Civil Service.
He informed that Charter details the standards of service that every department, unit, and staff of the Ministry must uphold, to ensure transparency, responsiveness and accountability in the discharge of duties.
Arc. Dangiwa appealed to all staff to see their roles not just as jobs, but as national service; “We are building a Ministry that is efficient, responsive, and people oriented. We cannot do this without your full cooperation, professionalism, and integrity”, he said.
While acknowledging the challenges faced by civil servants, such as poor remuneration and workplace constraints, he assured of the President’s commitment to ensuring fair and decent wages for their labour and sacrifice.
Accordingly, the Minister encouraged staff to give their best in service to the country, as well as to the service charter as a culture that guides daily operations and interactions with citizens and stakeholders.
Arc. Dangiwa further Highlighted the importance of timely service delivery, with a commitment on behalf of the Ministry, to respond to emails within 14 days of receipt and maintain a 72-hour waiting time for feedback.
“As we launch this Service Charter today, let it be a symbol of a new beginning, a Ministry where transparency is standard, service is timely, responsibilities are clear, and performance is measured”, he charged.
In his welcome address, the Permanent Secretary, Dr. Shuaib Belgore, said that the Service Charter represented the Ministry’s unwavering dedication to providing exceptional services; “This document is a testament to our commitment to transparent, accountable, and efficient service delivery. It outlines our vision, mission, and key deliverables, serving as both a guide and a pledge to our stakeholders,” he added.
Dr. Belgore disclosed that to ensure the effective implementation of the Charter, the Ministry has developed an actionable plan, which includes robust monitoring and evaluation mechanisms to track progress and impact.
Earlier in her keynote address, the National Coordinator of SERVICOM, Mrs. Nnenna Akajemeli, informed that a Service Charter is an MDA’s operational and performance enhancement tool that enshrines the trust between service providers and service takers, containing realistic and measurable standards in specific key services and standards of the MDA.
She highlighted some benefits of the Charter to include; indication of commitment at highest level, raising of expectations among customers and staff, guiding of the activities of service provision and delivery, among others.
To achieve implementation of the Service Charter, the Mrs. Akajemeli spoke on the importance of ensuring wide publicity of the Charter amongst staff and different customer groups, training and sensitizing members of the SERVICOM Unit and frontline staff at all levels, on the concept and on their roles and responsibilities in the implementation of the Charter; to mention a few.
The Servicom coordinator, further advised that Management of the Ministry gives more support to the SERVICOM Unit by ensuring that service delivery gaps are rectified, recommendations are implemented, reported upon, published and reviewed for continuous improvement of services.
Also in her remarks, the Director in charge of the department of Reform Coordination and Service Improvement, Mrs. O.I. Philips, described the Service Charter as a comprehensive guide that details the roles and services of the Ministry’s departments, units, and agencies; “This maiden edition is aimed at educating staff, customers, and stakeholders on the Ministry’s operations and commitment to service excellence,” she said.
She emphasized on the role of SERVICOM, as a bridge between the Ministry and the public, ensuring that services are people-centered and continuously improved upon; “It will coordinate the development, review, and dissemination of service charters across the Ministry and its agencies,” she added.
The launch of the Service Charter marks a significant milestone in the Ministry’s reform agenda, and is expected to drive a new era of service delivery and excellence across the housing sector.
Highlight of the event was the official unveiling of the maiden edition of the Service Charter for the Ministry, by the Servicom National Coordinator and the top management of the Ministry.
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Bandits behind Ogbomoso school abduction will face full wrath of the law- President Tinubu
President Bola Tinubu has condemned the reported “barbaric” killing of one of the abducted teachers from the Esiele community in Ogbomoso, Oyo state.
In a statement released issued by his media aide, Bayo Onanuga, on Monday, May 18, President Tinubu said the teacher was k!lled when “rescue operation is underway.”
While conveying his sympathy the government and people of the state, President Tinubu assured that security operatives are “working around the clock” to rescue the victims and arrest the bandits as well as their collaborators within the community.
He further assured that the federal government would collaborate with the state government to rescue the victims.
‘’”I am saddened by the reported killing of one of the teachers kidnapped by the gunmen who invaded the community. I sympathise with Governor Seyi Makinde and commend the steps he has taken on the matter. I sympathise with the families of the kidnapped victims.
The Federal Government is working with the Oyo State government to rescue all the victims. I commend the Inspector-General of Police and the Commissioners of Police in Oyo and Kwara States for their quick intervention and the deployment of a tactical and the Intelligence Response Team (IRT) team to rescue the victims.
The IGP, following my instructions, is personally leading the tech-driven operation. We expect a breakthrough soon. The bandits and all their local collaborators will be fished out and made to face the full wrath of the law.
Cases of kidnapping further make imperative the establishment of state police to man some of our underserved areas. The National Assembly should accelerate the enactment of the law creating state police” the President said
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OLD WINE IN A NEW BOTTLE: RULAAC CONDEMNS COSMETIC DISBANDMENT OF TIGER BASE IN IMO STATE
May 14, 2026
The Rule of Law and Accountability Advocacy Centre (RULAAC) expresses deep concern over the decision by the Nigeria Police Force to disband the notorious “Tiger Base” in Owerri, Imo State, only to inaugurate another tactical police unit operating from the same facility, under substantially the same command structure and reportedly with many of the same operatives.
This development raises serious questions about the sincerity of ongoing police reform efforts in Nigeria and reinforces fears that what is being presented as reform may merely be a cosmetic rebranding exercise designed to deflect public criticism without addressing the underlying culture of abuse and impunity.
Tiger Base became widely associated with allegations of torture, enforced disappearances, arbitrary detention, extortion, and extrajudicial killings. Over the years, victims, families, lawyers, journalists, and civil society organizations documented disturbing patterns of abuse linked to the operations of the unit.
Ordinarily, the disbandment of such a notorious tactical outfit should have marked an opportunity for genuine institutional reform. It should have included:
– Independent investigation into allegations of abuse;
– Accountability for officers implicated in violations;
– Justice and reparations for victims;
– Structural reforms and strengthened oversight;
– Human rights-centered retraining and professionalization.
Instead, the establishment of another tactical formation under substantially similar conditions suggests continuity rather than reform.
RULAAC is particularly concerned that retaining personnel or leadership figures associated with serious allegations of abuse sends a dangerous message that misconduct within the policing system carries no real consequences. This undermines public trust, weakens accountability, and emboldens further violations.
The situation also raises broader concerns regarding political interference in policing. Tactical police units must never become instruments for political intimidation, repression, or the advancement of partisan interests. Professional policing requires operational independence, transparency, accountability, and strict adherence to constitutional and legal standards.
The controversy inevitably recalls the aftermath of the #EndSARS protests, when the disbandment of SARS was quickly followed by the creation of SWAT, generating widespread fears that abusive policing structures were merely being renamed rather than fundamentally transformed.
RULAAC reiterates that genuine police reform cannot be achieved through changes in nomenclature alone. Meaningful reform requires accountability, transparency, civilian oversight, institutional culture change, and justice for victims.
Accordingly, RULAAC calls for the following urgent measures:
1. A transparent and independent investigation into allegations against Tiger Base operatives and leadership;
2. Prosecution and disciplinary action against officers implicated in torture, unlawful killings, and other abuses;
3. Justice, compensation, and support for victims and affected families;
4. Strengthened civilian oversight involving the National Human Rights Commission, judicial institutions, and civil society organizations;
5. Clear operational guidelines and publicly accountable rules of engagement for tactical police units;
6. Measures to insulate policing from political interference and abuse.
The people of Imo State and Nigerians generally deserve a policing system founded on professionalism, legality, accountability, and respect for human rights – not the recycling of abusive structures under new labels.
Signed:
Okechukwu Nwanguma
Executive Director
Rule of Law and Accountability Advocacy Centre (RULAAC)
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Chaos As Military Officers Exchange Blows During Tinubu’s Visit To Bayelsa (Videos)
Personnel of the Nigerian military were seen engaging in a fight during the visit of President Bola Ahmed Tinubu to Bayelsa on Friday.
In a video spotted on social media, the driver of a Hilux vehicle marked “Naval Police” was seen stepping down from his vehicle and exchanging words with another driver.
After returning to his vehicle, another driver with a rifle approached him and threw a punch at the Naval Police driver, triggering a brawl.
The incident quickly escalated into a free-for-all, with personnel attached to both vehicles exchanging blows, while stunned civilians watched in disbelief.
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